Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by trustedazj B.V. ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Company Information

3. Description of Services

trustedazj provides comprehensive fleet management and automotive services, including but not limited to:

• Fleet management solutions
• Vehicle maintenance and repair services
• Compliance support and regulatory assistance
• Cost optimization consulting
• Emergency support services
• Fleet consulting and advisory services

4. Service Agreement and Scope

Specific services will be detailed in separate service agreements or statements of work. These Terms serve as the general framework for all services provided. In case of conflict between these Terms and a specific service agreement, the specific agreement shall prevail.

5. Client Obligations

5.1 General Obligations

You agree to:

• Provide accurate and complete information necessary for service delivery
• Cooperate with our team in the provision of services
• Maintain appropriate insurance coverage for your fleet
• Comply with all applicable laws and regulations
• Pay all fees and charges as agreed
• Notify us promptly of any changes affecting service delivery

5.2 Vehicle Access and Information

For maintenance and management services, you agree to provide reasonable access to vehicles and related documentation as required for service delivery.

6. Payment Terms

6.1 Fees and Charges

Service fees will be specified in individual service agreements. All prices are quoted in Euros (EUR) and are exclusive of VAT unless otherwise stated.

6.2 Payment Terms

Payment is due within 30 days of invoice date unless otherwise agreed. Late payments may incur interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

7. Intellectual Property

All intellectual property rights in our services, including methodologies, processes, software, and documentation, remain our property. You are granted a limited, non-exclusive license to use our services for your internal business purposes only.

8. Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to maintain the confidentiality of your business information and expect the same regarding our proprietary methods and processes.

9. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

10. Limitation of Liability

10.1 General Limitation

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

10.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10.3 Exceptions

Nothing in these Terms shall limit liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

11. Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government actions.

12. Termination

12.1 Termination for Convenience

Either party may terminate ongoing services with 30 days' written notice, subject to completion of work in progress and payment of outstanding fees.

12.2 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within 15 days of written notice.

13. Warranty and Disclaimers

13.1 Service Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards. This warranty is exclusive and in lieu of all other warranties.

13.2 Disclaimer

Except as expressly stated, all services are provided "as is" without warranty of any kind, whether express or implied.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms, negligence, or violation of applicable laws.

15. Governing Law and Jurisdiction

These Terms are governed by Dutch law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.

16. Dispute Resolution

Before initiating formal proceedings, parties agree to attempt resolution through good faith negotiations. If unsuccessful, disputes may be submitted to mediation before proceeding to court.

17. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated with reasonable advance notice. Continued use of our services after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with any specific service agreements, constitute the entire agreement between the parties and supersede all prior understandings and agreements.

20. Contact Information

For questions regarding these Terms, please contact us: